Dear Valued Patient,
This is a letter I never thought I would be writing. After seven years of providing functional and integrative medicine services to thousands of patients, I regret to inform you that Visions HealthCare will be closing its doors August 21, 2015. While we have worked extremely hard to avoid this outcome, we have run out of options.
Please be advised that at this time, you must make new arrangements for your healthcare. You may stay with your current doctor, and follow him or her to their new place of practice, or find a new doctor. While some of our providers already have plans to practice elsewhere, others are still in the process of determining their next steps. We have included the new practice information that we are aware of, as well as referral resources, at the bottom of this page and will update our website regularly with this information as it becomes available. You may also contact your insurer for information on finding a new doctor.
It is important that you obtain a copy of your medical records for your continued healthcare. Medical records are available electronically, through our secure patient portal (no charge), or as a CD or paper copy (for a fee). A medical records release form is required for Visions HealthCare to release your health information to you, or to a new care provider. To download our medical records release form, please click here. The form is also available through the patient portal or in our office.
Your medical records will be maintained for at least seven years by Visions HealthCare (or until children reach the age of 18). Should records be transferred to an external records custodian in the future, contact information will be provided on our website.
During this transitional time, Visions will be consolidating services into our Dedham location, effective July 23, 2015. Appointments following this date will occur as scheduled in Dedham.
We anticipate a large volume of calls in the upcoming weeks. Please be patient with our staff, who remain dedicated to meeting your needs as best they can.
The membership program will be terminated permanently effective August 21, 2015 and no additional membership fees will be collected, effective July 14, 2015. Pro-rated refund requests will be considered to the extent there is funding available, after all operational obligations have been met. Requests must be submitted in writing via email to firstname.lastname@example.org.
Your insurer may require your new primary care physician to reorder any referrals that your Visions doctor ordered to outside medical providers. Additionally, referrals made by outside medical providers to Visions providers will no longer be valid following our closure.
On behalf of the entire staff at Visions HealthCare, thank you for being part of our community. It truly has been a privilege to care for you.
Edward Levitan, MD Founder