PLEASE NOTE: THIS LETTER WAS UPDATED AFTER OUR CLOSURE ON AUGUST 21,2015
Dear Valued Patient,
This is a letter I never thought I would be writing. After seven years of providing functional and integrative medicine services to thousands of patients, I regret to inform you that Visions HealthCare closed its doors August 21, 2015.
Please be advised that at this time, you must make new arrangements for your healthcare. You may stay with your current doctor, and follow him or her to their new place of practice, or find a new doctor. While some of our providers already have plans to practice elsewhere, others are still in the process of determining their next steps. We have included the new practice information that we are aware of, as well as referral resources, at the bottom of this page and will update our website regularly with this information as it becomes available. You may also contact your insurer for information on finding a new doctor.
Medical records are available electronically as a CD or as a paper copy (both incur a fee). A medical records release form is required for Visions HealthCare to release your health information to you, or to a new care provider.
To obtain a copy of the medical records release form PLEASE CLICK HERE.
Completed forms may be:
Mailed to: Visions HealthCare, 910 Washington Street, Dedham, MA 02026
Emailed to: email@example.com
Please note that the medical records team has received a tremendous number of requests for medical records, and is continuing to work full-time on fulfilling all of the requests.
However, due to the large number of requests, as well as the time required to extract each record, the process is taking significantly longer than anticipated. It is anticipated that medical record request forms already submitted will be fulfilled within two to four more weeks, and four to six more weeks for new requests.
Requests are processed in the order in which they are received. Due to the high number of requests, which are not in alphabetical order, it is not possible for the medical records team to confirm receipt of requests.
For time-sensitive medical records requests, please call: (617) 580-2114.
Thank you for both your patience and understanding. For all other questions/requests, please email: firstname.lastname@example.org
Your medical records will be maintained for at least seven years by Visions HealthCare (or until children reach the age of 18). Should records be transferred to an external records custodian in the future, contact information will be provided on our website.
The membership program was terminated permanently effective August 21, 2015 and no additional membership fees were collected, effective July 14, 2015. Pro-rated refund requests will be considered to the extent there is funding available, after all operational obligations have been met.
Your insurer may require your new primary care physician to reorder any referrals that your Visions doctor ordered to outside medical providers. Additionally, referrals made by outside medical providers to Visions providers will no longer be valid following our closure.
On behalf of the entire staff at Visions HealthCare, thank you for being part of our community. It truly has been a privilege to care for you.
Edward Levitan, MD Founder